Insurance Voice Assistant

Architecture: STT -> Handler LLM -> TTS

• POST /api/upload/product - Upload product catalog PDF
• POST /api/upload/policy - Upload customer policy PDF
• POST /api/upload/questionnaire - Upload company verification questionnaire
• POST /api/calls/initiate?customer_id=X - Make outbound call
• GET /api/calls/status/{call_sid} - Check call status
• GET /api/dashboard/logs - List all call logs (Postgres)
• GET /api/verification-logs - List verification Q/A logs
• GET /api/customers - List all customers
• GET /api/callbacks - List scheduled callbacks
• WS /media-stream - Twilio bidirectional audio